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Terms & Conditions

Effective Date: May 5th, 2025

Welcome to Train with Care. By booking or participating in any of our personal training services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Services Provided

We offer the following types of personal training:

  • One-on-One Training (Individual sessions with a trainer)

  • Partner Training (Training with one other person)

  • Group Training (Sessions with 3 or more participants)

  • Training for businesses or school groups

Our personal training services are offered in two types of packages:

  • One-Month Packages (30 days from the first session, with a 7-day grace period)

  • Three-Month Packages (90 days from the first session, with a 30-day grace period)

2. Package Expiration Policy

  • One-Month Packages: All sessions must be used within 30 days of your first session. You have a 7-day grace period, meaning you can complete your sessions within 37 days of the first session.

  • Three-Month Packages: All sessions must be used within 90 days of your first session, with an additional 30-day grace period. This gives you a total of 120 days to complete all sessions.

  • Unused Sessions: Any remaining sessions after the expiration date (including the grace period) will be forfeited and cannot be refunded or carried over.

  • It’s your responsibility to schedule and attend all sessions within the valid time period.

3. Payment Terms

  • All sessions must be paid for in full before your first session.

  • We accept payments via Credit Card.

  • Prices for packages may be subject to change but will be honored once payment is received.

  • All sales are final. Refunds are not available except in extraordinary circumstances.

4. Cancellation & Rescheduling

  • 24-Hour Notice: If you need to cancel or reschedule a session, please do so at least 24 hours in advance.

  • Late Cancellations/No-Shows: If you cancel within 24 hours or fail to show up for a session, you will forfeit that session and will not receive a refund.

  • You can reschedule sessions by texting Caroline.

5. Health & Safety

  • By participating in our training sessions, you confirm that you are in good physical health and have received clearance from a healthcare provider if necessary.

  • You acknowledge and accept the risks associated with physical activity and agree to hold Caroline Lynch and Train with Care harmless for any injuries or health issues that arise.

6. Code of Conduct

When using our services, you agree to:

  • Treat your trainer and fellow participants with respect.

  • Arrive on time and be prepared for each session.

  • Not share, copy, or distribute any training content or materials without prior written permission.

7. Intellectual Property

All content provided by Train with Care, including but not limited to training materials, workout plans, videos, and images, is the intellectual property of Train with Care. You may not use, reproduce, or distribute any of this content without express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Train with Care nor Caroline will not be liable for any indirect, incidental, or consequential damages resulting from your use of our services. Your only remedy for dissatisfaction with our services is to discontinue use of the services.

9. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for more information on how your personal data is collected and used.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Virginia, and any legal actions related to these Terms will be under the jurisdiction of the appropriate courts in Richmond, Va.

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